Frequently Asked Questions

Short answers to the common questions about WaypointCareer. Can't find what you're looking for? Contact support.

Getting started

Plans & billing

Bring your own API keys

Finding jobs

Importing jobs manually

Managing your pipeline

Interview prep & application Q&A

Document attachments

Daily Plan & activity tracking

Dashboard & reports

Resume

Privacy, security, and sessions

Troubleshooting

Getting started

What is WaypointCareer?

Do I need to pay to use it?

How do I sign up?

Is my data private?

Plans & billing

What is the difference between Free and Pro?

How do I upgrade to Pro?

Can I cancel anytime?

What billing periods are available?

Can I delete my account?

Bring your own API keys

Why do I need my own API keys?

Which providers are supported?

How do I add a key?

What happens if I don't add AI keys?

Can I use multiple AI providers?

Finding jobs

How do I set up my job search?

Why does "VP of Engineering" also match "V.P. Engineering"?

What are exclude words?

What does "Filtered" mean, and "Pending Review"?

When do jobs get fetched?

What does "Re-filter last 30 days" do?

Importing jobs manually

I saw a job on LinkedIn — can I import it?

What is the bookmarklet?

Why doesn't the bookmarklet capture LinkedIn sometimes?

Managing your pipeline

What are the job statuses?

What is the Kanban view?

How do application deadlines work?

How do I fix an inaccurate auto-fetched field?

What is "View full posting"?

Interview prep & application Q&A

What are the tabs on the Job detail view?

Where do the interview questions come from?

Do my answers carry across jobs?

What do AI draft and AI tweak do?

Is there a standalone interview prep page?

Document attachments

What file types can I attach?

Why does the Documents tab only appear sometimes?

How many documents can I attach per job?

How is the document label auto-filled?

Where are uploaded files stored?

Daily Plan & activity tracking

What is the Daily Plan?

What counts as tracked time automatically?

Can I capture notes / URLs / transcripts per activity?

What is Networking Contacts?

Dashboard & reports

What is on the Dashboard?

What is "Retrieved" vs "Matched"?

How do I export my data?

Resume

How do I upload a resume?

What's the difference between Resume and Job Documents?

Privacy, security, and sessions

How are passwords stored?

I forgot my password. How do I reset it?

What is the session timeout?

Why did I get bounced to /login when I clicked a button?

How are my provider API keys stored?

Troubleshooting

No jobs are appearing after a fetch — what do I do?

AI features keep failing — what now?

The "View full posting" modal is blank.

The bookmarklet pops the dreaded 'React has blocked a javascript: URL'.

Still have questions?

This FAQ is maintained alongside the product — if something here feels out of date, or a question you'd expect is missing, let us know.